1

I am getting this below error when i try to install a package in sitecore 9.0.1 with sxa 1.7

enter image description here

Log Error

ManagedPoolThread #2 12:19:48 ERROR One or more exceptions occurred while processing the subscribers to the 'item:saved' event.
Exception[1]: System.NullReferenceException 
Message[1]: Object reference not set to an instance of an object. 
Source[1]: Sitecore.Marketing.xMgmt 
   at Sitecore.Marketing.xMgmt.Definitions.ItemEventHandler.c__DisplayClass19_0.b__0(Guid templateId)
   at System.Linq.Enumerable.Any[TSource](IEnumerable`1 source, Func`2 predicate)
   at Sitecore.Marketing.xMgmt.Definitions.ItemEventHandler.DeployItem(Item item)
   at Sitecore.Events.Event.EventSubscribers.RaiseEvent(String eventName, Object[] parameters, EventResult result) 


ManagedPoolThread #2 12:19:48 ERROR Failed to save the item. Item ID: {C3D3D95A-EC2E-4CC1-B10D-E8C9810F90AE}, database: master
Exception: System.AggregateException
Message: One or more exceptions occurred while processing the subscribers to the 'item:saved' event.
Source: Sitecore.Kernel
   at Sitecore.Events.Event.EventSubscribers.RaiseEvent(String eventName, Object[] parameters, EventResult result)
   at Sitecore.Events.Event.RaiseEvent(String eventName, Object[] parameters)
   at Sitecore.Events.Event.RaiseItemSaved(Object sender, ItemSavedEventArgs args)
   at System.EventHandler`1.Invoke(Object sender, TEventArgs e)
   at Sitecore.Data.Engines.EngineCommand`2.RaiseEvent[TArgs](EventHandler`1 handlers, Func`2 argsCreator)
   at Sitecore.Data.Engines.EngineCommand`2.Execute()
   at Sitecore.Data.Engines.DataEngine.SaveItem(Item item)

ManagedPoolThread #2 12:19:48 ERROR Error installing items/master/sitecore/content/CBMM Global/NiobiumTech/APAC/CN/{C3D3D95A-EC2E-4CC1-B10D-E8C9810F90AE}/en/1/xml
Exception: System.AggregateException
Message: One or more exceptions occurred while processing the subscribers to the 'item:saved' event.
Source: Sitecore.Kernel
   at Sitecore.Events.Event.EventSubscribers.RaiseEvent(String eventName, Object[] parameters, EventResult result)
   at Sitecore.Events.Event.RaiseEvent(String eventName, Object[] parameters)
   at Sitecore.Events.Event.RaiseItemSaved(Object sender, ItemSavedEventArgs args)
   at System.EventHandler`1.Invoke(Object sender, TEventArgs e)
   at Sitecore.Data.Engines.EngineCommand`2.RaiseEvent[TArgs](EventHandler`1 handlers, Func`2 argsCreator)
   at Sitecore.Data.Engines.EngineCommand`2.Execute()
   at Sitecore.Data.Engines.DataEngine.SaveItem(Item item)
   at Sitecore.Pipelines.ItemProvider.SaveItem.TriggerDataEngine.Process(SaveItemArgs args)
   at (Object , Object[] )
   at Sitecore.Pipelines.CorePipeline.Run(PipelineArgs args)
   at Sitecore.Data.Managers.DefaultItemManager.SaveItem(Item item)
   at Sitecore.Data.Items.ItemEditing.AcceptChanges(Boolean updateStatistics, Boolean silent)
   at Sitecore.Data.Items.ItemEditing.EndEdit(Boolean updateStatistics, Boolean silent)
   at Sitecore.Install.Items.ItemInstaller.InstallItem(BehaviourOptions installOptions, Item targetItem, ItemReference item, XmlVersionParser parser, Boolean& removeVersions)
   at Sitecore.Install.Items.ItemInstaller.GetVersionInstallMode(PackageEntry entry, ItemReference reference, XmlVersionParser parser, ItemInstallerContext context, Boolean& removeVersions)
   at Sitecore.Install.Items.ItemInstaller.InstallEntry(PackageEntry entry)

ManagedPoolThread #2 12:19:49 ERROR Installation failed: System.AggregateException: One or more exceptions occurred while processing the subscribers to the 'item:saved' event.
   at Sitecore.Events.Event.EventSubscribers.RaiseEvent(String eventName, Object[] parameters, EventResult result)
   at Sitecore.Events.Event.RaiseEvent(String eventName, Object[] parameters)
   at Sitecore.Events.Event.RaiseItemSaved(Object sender, ItemSavedEventArgs args)
   at System.EventHandler`1.Invoke(Object sender, TEventArgs e)
   at Sitecore.Data.Engines.EngineCommand`2.RaiseEvent[TArgs](EventHandler`1 handlers, Func`2 argsCreator)
   at Sitecore.Data.Engines.EngineCommand`2.Execute()
   at Sitecore.Data.Engines.DataEngine.SaveItem(Item item)
   at Sitecore.Pipelines.ItemProvider.SaveItem.TriggerDataEngine.Process(SaveItemArgs args)
   at (Object , Object[] )
   at Sitecore.Pipelines.CorePipeline.Run(PipelineArgs args)
   at Sitecore.Data.Managers.DefaultItemManager.SaveItem(Item item)
   at Sitecore.Data.Items.ItemEditing.AcceptChanges(Boolean updateStatistics, Boolean silent)
   at Sitecore.Data.Items.ItemEditing.EndEdit(Boolean updateStatistics, Boolean silent)
   at Sitecore.Install.Items.ItemInstaller.InstallItem(BehaviourOptions installOptions, Item targetItem, ItemReference item, XmlVersionParser parser, Boolean& removeVersions)
   at Sitecore.Install.Items.ItemInstaller.GetVersionInstallMode(PackageEntry entry, ItemReference reference, XmlVersionParser parser, ItemInstallerContext context, Boolean& removeVersions)
   at Sitecore.Install.Items.ItemInstaller.InstallEntry(PackageEntry entry)
   at Sitecore.Install.Items.ItemInstaller.Flush()
   at Sitecore.Install.Framework.SinkDispatcher.Flush()
   at Sitecore.Install.Utils.EntrySorter.Flush()
   at Sitecore.Install.Zip.PackageReader.Populate(ISink`1 sink)
   at Sitecore.Install.Utils.EntrySorter.Populate(ISink`1 sink)
   at Sitecore.Install.Installer.InstallPackage(String path, Boolean registerInstallation, ISource`1 source, IProcessingContext context)
   at Sitecore.Install.Installer.InstallPackage(String path, IProcessingContext context)
   at Sitecore.Shell.Applications.Install.Dialogs.InstallPackage.InstallPackageForm.AsyncHelper.b__8_0()
   at Sitecore.Shell.Applications.Install.Dialogs.InstallPackage.InstallPackageForm.AsyncHelper.CatchExceptions(ThreadStart start)
1
1

This is not SXA related. I had similar problems on a non-SXA setup. I was able to install the package by commenting the events section in the following config:

Website\App_Config\Sitecore\Marketing.Operations.xMgmt\Sitecore.Marketing.config

I had to do this for most Sitecore instances, that I upgraded to a newer Sitecore version when installing old content.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.