6

I have managed to hide all ribbon strips by right clicking on ribbon and un checking them.

I have zero strips now, on the ribbon and so, ribbon is hidden. I cannot able to get them back.

Content editor with out ribbon

I have tried:

  • Application Pool Recycle
  • Reset to default settings in control panel

Could anyone have suggestions on how to get back the ribbon in sitecore8.2

  • Is there anything related in web browser console or in Sitecore logs? – Tamás Tárnok Dec 12 '16 at 16:33
  • No, nothing related to ribbon. – Dheeraj Palagiri Dec 12 '16 at 16:38
  • have you tried clearing the browser cache? – Ahmed Okour Dec 12 '16 at 17:06
6

This is likely a bug in Sitecore 8.2, as earlier versions of Sitecore 8 prevent you from removing the last strip from the ribbon, as can be see in the following screenshot:

enter image description here

Resolving the Issue

I suggest that you try to work around the issue by opening up Chrome Dev Tools (via F12 in your chrome browser) or Firebug (or whatever Mozilla calls it these days; via F12 in FireFox), and search for the (div) element with id="Ribbon". If it is there, update it so that it has a reasonable width and height and make sure that it is set to display: block (all via CSS), in order to make it visible. Then right-click the element and the Context Menu should appear, allowing you to add back one or more ribbon strips.

If you are unable to find the (div) element with id="Ribbon" then try doing the same thing for the (div) element with id="RibbonPanel". That one should render no matter what (even if it isn't displaying, due to content/CSS/etc).

If you still cannot fix the issue, try going into the User Manager, selecting your user and clicking the "Reset Settings" button. I have not tested this one myself, but it may work, as well.

enter image description here

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