Questions tagged [device-detection]

Device Detection is technology that identifies what type of devices are accessing an organization's website. All questions around this technology should use this tag.

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3 votes
1 answer
157 views

Device Detection Issue Sitecore

We are running our Sitecore instance on Sitecore 9.0.2. Our website is not responsive website for mobile version we are using device detection. But only in IOS chrome browser device detection is not ...
3 votes
1 answer
433 views

Device Detection Rules not triggering

I am using Sitecore 9.0.1 where I have created a new device (in the name of "AMP") item under layout/device in my content editor. I would be configuring Layouts/Renderings (AMP files) in my page ...
1 vote
2 answers
64 views

Device detection and sitecore forms

We are facing an issue with device detection and sitecore forms. In the presentation details of our page, we have added MVC Form rendering and added a form in the datasource for "mobile" ...
1 vote
1 answer
49 views

Device detection in CM server showing error "Could not establish trust relationship for the SSL/TLS secure channel"

We have enabled device detection in our Sitecore 10 setup. And in PreProduction it is showing the following warnings and logged when Experience Analytics is trying to process interactions: WARN [...
1 vote
2 answers
557 views

Can't check device type - device detection is not ready

We are on Sitecore 10.1 and after yesterdays deployment with only minor changes this warning flooded our logs on the CD servers: Can't check device type - device detection is not ready. We did apply ...
1 vote
2 answers
864 views

Error: No service for type Sitecore.CES.DeviceDetection.Rules.IRuleDeviceInformationManager

I'm seeing this error on my CMS server not able to pin point what exactly its trying to do. Sitecore version 9.3 6604 10:32:45 ERROR Error in Mobile device processing. Exception: System.Reflection....
1 vote
1 answer
109 views

ActiveProvider for Device Detection returning null

I am trying to detect device through code but it's not working. However, my device based personalization is working fine. I've enabled device detection in config file already. I can see files under /...
5 votes
2 answers
677 views

How can I check for a Bot using the DeviceDetection api

I'm trying to figure out how the DeviceDetection api can be used to detect Bots visiting the website. Sitecore version: 9.0.2 When specific pages get visit, I want to log if it is a bot or not. var ...
4 votes
0 answers
224 views

Is it possible to remove 51 degree reference from sitecore 9 installation

We are using sitecore 9.0.2 for one of the project. We do not need device detection in the application and hence device detection is set to false in the config Sitecore.CES.DeviceDetection.config. ...
4 votes
1 answer
283 views

How to solve Device Detection 404 Not Found error in Sitecore 9.0.2?

I'm currently working on a Sitecore upgrade for my company but have found that the device detection is causing huge slow down. Disabling the device detection speeds things right along but while ...
5 votes
1 answer
2k views

Enabling Sitecore Device Detection

When trying to run the following code on my local machine var _deviceCache = new DeviceDetectionCache(); var device = _deviceCache.GetDeviceInformation(Request.UserAgent) I am getting the following ...
3 votes
1 answer
2k views

Device Detection Not Working on Vanilla Sitecore 9.0.1

I am trying to utilize the built-in Device Detection that is provided out-of-the-box with Sitecore 9.0.1. Reading all of the documentation on this, it appears that this is enabled automatically ...