My Sitecore commerce installer fails to bootstrap commerce services. I made sure my Sitecore XP installer doesn't get interrupted and the XP is working. Any idea what could be causing this problem?

Sitecore Commerce installer Log file output:

Concatenating: https://commerceops.sc.com /commerceops/Bootstrap() Result: https://commerceops.sc.com/commerceops/Bootstrap() BootStrapping Commerce Services: https://commerceops.sc.com/commerceops/Bootstrap() POST https://commerceops.sc.com/commerceops/Bootstrap() with 0-byte payload Install-SitecoreConfiguration : Service Unavailable

Service Unavailable HTTP Error 503. The service is unavailable.

At C:\Sitecore\Sitecore_XC_install\SIF.Sitecore.Commerce.6.0.18\My-Deploy-Sitecore-Commerce.ps1:296 char:5

  • Install-SitecoreConfiguration @deployCommerceParams -Verbose *>&1 ...
  • ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    • CategoryInfo : NotSpecified: (:) [Write-Error], WriteErrorException
    • FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,Install-SitecoreConfiguration

[TIME] 00:33:13


Sitecore Commerce 10 Installer

  • Make sure your commerce ops commerceops.sc.com is running. Jul 27, 2021 at 15:14
  • it's not. that's the problem
    – ffomar
    Jul 27, 2021 at 15:29
  • Check your IIS, if app pool is not stopped for this site? Jul 27, 2021 at 15:45
  • the app pool for the site is running. However, my Commerce Minnions keeps stopping.
    – ffomar
    Jul 27, 2021 at 15:47
  • okay, can you try to change your AppPool Identity to ApplicationPoolIdentity and then try? Jul 27, 2021 at 16:43

1 Answer 1


Try to change your AppPool Identity to ApplicationPoolIdentity

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Also if this doesn't help then change in Plugin.SQL.PolicySet-1.0.0.json "TrustedConnection": "false", and bootstrap then try. Do it for all 4 - Authoring, Shops, Minions, Ops.

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