Images not loading for other language versions

Question

Using sc8.2u3

I have a template with two image fields (banner & logo), both are Shared. There are two languages in the site - en & fr.

I add the images in the media library, in the en version. When I refer this image in the banner field, the image does not show for "fr".

The right side is the fr version.

but when i preview the page in "fr", it shows up fine.

The same page uses the "logo" field too, and this image doesn't show up for "fr" in preview.

This is strange, because, it works for one field in the template and not the other, when both are the same image fields and "shared".

Also, there is a 404 error inside the field.

Answer 1

Someone helped me with the fix and I would like to share it here.

Check the image in the media library. It should be "shared".

In my case, it wasn't. Don't know why. In quick info the template was

/sitecore/templates/System/Media/Versioned/Jpeg

Changing the template to

/sitecore/templates/System/Media/Unversioned/Jpeg

fixed it.

UPDATE:

If you have many affected media items, here is a powershell script. This script, will change the pdf template of items inside a parent folder.

  /*
  1. set master DB as the context database  
  2. Give the target template path (use only template specific subpath)  
  3. Parent folder path  
  4. ($_.TemplateName -eq "Pdf") - name of the source template in quotes.
  */ 


$master = [Sitecore.Configuration.Factory]::GetDatabase("master");

$entryTemplate = $master.Templates["System/Media/Unversioned/Pdf"];

cd master:"\media library\Files\Test";

Get-ChildItem -recurse | ForEach-Object { if ($_.TemplateName -eq "Pdf") { $_.ChangeTemplate($entryTemplate) } };