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Questions tagged [ecm]

Email Campaign Manager: predecessor of EXM (Email Experience Manager), up to v2.3.

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Email Campaign Preview Image is Blank

Whenever we deploy a Email Campaign and then open it from the Dashboard the Email Campaign Preview Image is Blank. Checked PhantomJS location is correct. Also checked the temp/screenshot folder and ...
Renuka's user avatar
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0 votes
2 answers
157 views

Contact list disappears from Included List in ECM Recipient Tab

I am running into a wired issue with Include List while creating a campaign I create contact list and segmented list and then try to create a campaign. When in the Recipients tab in campaign builder ...
Renuka's user avatar
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1 vote
1 answer
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Getting error while creating email campaign using EXM 3.4 in Sitecore 8.2.2

I have configured EXM in Sitecore 8.2.2 and successfully able to send Email Campaign with Sitecore admin access. But for the ECM Users I am getting below error. Same is working fine in one of our ...
Srikant Rahul's user avatar
1 vote
2 answers
186 views

Unable to view message in Sitecore 7.2 ECM

I am getting error as Connection refused to remote server while accessing message in Email Campaign Manager. I was trying to test by sitecore/admin/ECM.requestbody.aspx where it's connecting to ...
user8927358's user avatar
2 votes
1 answer
40 views

Difference between recently dispatched and sent messages in ECM Messages

Does anyone know the difference between recently dispatched and sent messages displayed in Email Campaign Manager(ECM) Messages?
user8927358's user avatar
0 votes
1 answer
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Issue occuring in ECM 2.1 installation on 7.2 Version

I am trying to install E-mail Campaign Manager 2.1 rev. 140214 but I am unable to do so because of the fact that "InvalidItemNameChars" attribute value contains - (hyphen). The setting is as below: &...
Akaa's user avatar
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7 votes
2 answers
232 views

Is there a way to configure ECM to send a message from a specific server?

We have a site in production that uses ECM 2.1 (before EXM). The production environment consists of a CM server and 2 CDs. There is some code running on the CD servers that creates and sends messages ...
Ian Graham's user avatar
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8 votes
1 answer
211 views

Converting users to contacts when upgrading from v7.5 to v8.0

We have a v7.5 instance that we are going to upgrade to v8.1-3. Current we have ECM 2.2 installed and we have used it a bit. We have a large number of users that have been imported in to the system ...
Corey Burnett's user avatar
32 votes
6 answers
2k views

How to delete a Sitecore module?

Is there any simple way to remove a Sitecore module from an instance? I am trying to remove WFFM and ECM from a 7.5 instance. The guidance I got from a Sitecore engineer was to look at the ...
Corey Burnett's user avatar
8 votes
2 answers
201 views

Can ECM 2.2 be upgraded with analytics data to EXM 3.3 at all?

After reading this written by Sitecorehacker on the Sitecore Slack channel I fell off my seat: "The "upgrade" from 3.2 to 3.3.. goes silent and walks away I kid, but not really. The upgrade form 3.2 ...
Jan Löwgren's user avatar
7 votes
1 answer
496 views

What are the implications of setting EnableTracking to True for "modules_shell" site?

In ECM 2.2, the RegisterEmailOpened.aspx was located in sitecore_modules directory, which is mapped to the Sitecore site "modules_shell". In EXM 3.3, this page is moved to /sitecore/ and made an ashx....
Pete Navarra's user avatar
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