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First option to check if your personalization is configured properly and your goal is triggered is usage of Sitecore built-in abilities. There is Viewer panel in Explore editor. This panel allows you to see all visitors information including triggered goals in journey mode. You will be able to understand if your goals is triggered. Or trigger it manually in ...


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For your user case, you need to configure the goal as a live event: https://doc.sitecore.com/developers/100/sitecore-experience-platform/en/live-event-detection.html


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