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If you want to send some email with Html tag then you can use Simple Html Message template where you can add message/tag inside rich-text.


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I tried in my side using Sitecore 8 and Sitecore 9. However this situation is not replicated. Both preview from Content Editor and EXM will show the content as text. Then I send preview message from both instance, the email also come in text. My suggestion is to try send the preview email or whitelisted contact to test if the content will sent as HTML or ...


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Since we have multi site implementation, I had to go to each site's Email Manager Root and assign the template to the insert options. i.e. here in .../Emails/Message Types/Automated/Default I added the newly created email template to the insert option for Default and it worked!! Thanks to all who helped from the slack.


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Have you add the custom template to this item's Insert Option ? /sitecore/content/*EXM Email Manager Root*/Message Types/Regular/Default /sitecore/content/EXM Email Manager Root/Message Types/Regular/Default Publish the item. Then it should appear in the EXM Regular Template Option EXM Regular Template Option


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After lots of research the only solution I found was this custom pipeline https://gist.github.com/Mickey-P/6adb8081c5bec69b366c50ba337a5202. It HTML decodes the message before sending, not very safe but I added some logic to ensure this would only be used for certain email templates. I had to update this line: Email.HtmlBody = HttpUtility.Decode(...


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You can use Controller renderings as shared in the comments. You can also personalize those renderings so that you can show certain content to a user that fits a profile or has completed a goal, like a member vs a non-member.


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Please also check your settings on the manager Root: They are used how the links in the mails are generated. Base Url should point to your live-url, Preview base URL should point to your CM-Instance. Best regards Dirk


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My assumption would be tha there is an item or a template change, which is not published to CD Server. It works on CM and you get a nullreference exception on CD Server.


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Confirmed this is a Sitecore Bug: public reference number 95437 And workaround provided for my view rendering markup: @Html.Sitecore().BeginField("URL", new { HideDescription = true, haschildren=true }) @Html.Sitecore().Field("Image") @Html.Sitecore().EndField()


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Opened up a sitecore support ticket and turns out there is no easy way to customize the name and security setting. When you create a segmented list from the existing list and "save" the list, the background js code send out request to the "segmentedListController" (sitecore.ListManagement.Services.dll). This controller will then ask Sitecore to create the ...


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This turned out to be caused by a handler added as part of the Sitecore recommended security practices outlined here. Adding the following line to the root Web.config as per the Security Tasks was the cause: <add path="*.xml" verb="*" type="System.Web.HttpForbiddenHandler" name="xml (integrated)" preCondition="integratedMode"/> Turning on errorMode="...


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I guess you didn't add the 2 connections string (exm.master and exm.web) which are mandatory to add : Please check the installation guide at: https://dev.sitecore.net/~/media/C511623DBB4B451DBCAC0DAC64C9A59C.ashx


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